Show HN: Pls Fix – Hire big tech employees to appeal account suspensions

Idea and immediate reactions

  • Service is a marketplace where users post bounties for “insider” help appealing bans or fixing issues at big tech platforms.
  • Some commenters call it “fantastic” and badly needed, given current support; others see it as “disturbing,” “cursed,” or performance-art-level satire about how broken support has become.

Ethical and legal concerns

  • Many describe it as corruption or commercial bribery: employees taking personal payment to use internal tools or processes.
  • Cited risks: breach of employment contracts, immediate firing, and potential criminal exposure under commercial bribery laws.
  • Several emphasize the moral difference between helping friends for free vs. monetizing privileged access.

Risks to employees and honeypot fears

  • Strong consensus that big tech has insider-risk teams and audit trails; accessing internal tools for strangers is likely traceable.
  • Many suspect the site could itself be a honeypot or a trivial target for internal sting operations.
  • Doubts that any well-paid engineer would risk a high-paying job for a few hundred dollars, though some note lower-paid or offshore staff might.

User frustration with big-tech support

  • Numerous anecdotes of accounts (Google, Meta, Reddit, Twitter/X, Stripe, etc.) wrongly banned or locked with no meaningful appeal path.
  • Internal “friends at the company” channels are often the only way to fix life- or business-altering false positives.
  • Some see the marketplace as exposing an already-existing informal economy of favors, referrals, or even alleged under-the-table fixes.

Moderation, scale, and fairness debates

  • Long subthreads debate the inherent difficulty of at-scale moderation and recovery: tradeoffs between catching abusers vs. harming innocents.
  • Some argue even one wrongful permanent ban without real appeal is intolerable; others say perfection is impossible with billions of users.
  • Concern that two-tier systems (public vs. internal/friend channels) are inherently unfair but already standard.

Perverse incentives and abuse potential

  • Fears of escalation to outright extortion: insiders (or impersonators) might get accounts banned to sell “fixes.”
  • Worries that truly bad actors (e.g., serious ToS violators) could buy reinstatement, undermining safety systems.

Suggestions and broader reflections

  • Proposals: official paid premium support, charity-based payments instead of direct kickbacks, protest sites, or regulatory mandates for human appeals (e.g., EU-style rules).
  • Many see the startup less as a viable business and more as a stark symptom of enshittified, unaccountable customer support at dominant platforms.