Don't squander public trust on bullshit
Perceived misuse of alert systems
- Many see statewide “blue alerts” (injured officer) and Amber Alerts as misuse of a scarce, high-salience channel that should be reserved for immediate, life-threatening dangers to nearby people.
- Complaints focus on irrelevant geography (e.g., alerts hundreds of miles away), non-urgent content (custody disputes, missing elderly far away), and night-time alerts that wake entire regions.
- Some argue that even intra-family abductions can be traumatic and serious; others say this still doesn’t justify hijacking an emergency broadcast channel.
Consequences: alert fatigue and trust erosion
- Repeated low-value alerts lead many to disable all alerts entirely, even in tornado- or hurricane-prone areas, undermining genuine emergency response.
- Users describe strong annoyance, sleep disruption, and fear (thinking it’s war, nukes, or earthquakes) only to learn it’s minor or irrelevant.
- Several point out this is exactly how to squander public trust and create “cry wolf” conditions.
Design, policy, and liability issues
- Some participants think overuse is driven by liability/CYA: if something goes wrong, agencies want to show they “did everything.”
- Others blame underinvestment, lack of clear written criteria, and absence of accountability or feedback loops.
- Technical notes:
- US system uses cell broadcast with severity levels (including non-disableable “presidential alerts”).
- Some jurisdictions misuse top-level codes (e.g., for Amber Alerts), effectively forcing everyone to receive them.
- Geofencing by tower or region exists but is often underused; some states (e.g., Texas, Illinois, Ontario) reportedly send alerts statewide.
UX and opt-out problems
- Alert UX is widely criticized: extremely loud, hard to silence without dismissing content, hidden logs, and coarse-grained on/off controls.
- People want finer controls: by type (weather vs. crime vs. child abduction), severity, and quiet hours.
International experiences
- Reports from Europe, Asia, Canada, and Australia vary:
- Some countries use tightly localized, infrequent alerts and annual or monthly siren tests that remain trusted.
- Others are already seeing overuse (e.g., frequent non-urgent alerts in Korea, bear SMS alerts in Romania, a controversial missile alert in Taiwan).
Broader themes
- Thread connects this to Goodhart’s law / tragedy-of-the-commons: any effective channel (alerts, email, SMS, reviews) gets spammed until it loses value.
- Parallel distrust extends to media, politicians, and even COVID policies and vaccines, with sharp disagreement over effectiveness vs. overreach and liability waivers.