Jury awards American Airline $9.4M from website behind 'skiplagging' hack
Scope of the Verdict vs. Skiplagging Itself
- Multiple commenters stress: the $9.4M award is not for skiplagging per se, but for copyright infringement and unauthorized use of airline data/branding.
- Trademark claims reportedly got no damages; the award is split between disgorgement of revenue and copyright infringement.
- Skiplagging (hidden-city ticketing) remains legal for travelers but is a contract/policy violation that can lead to itinerary cancellation or bans.
Airline Economics and “Free Market” Debate
- Many see skiplagging as evidence airline pricing is disconnected from underlying costs and competition (“NYC leg more expensive than NYC+extra leg”).
- Others explain it via price discrimination and revenue management: multi-leg itineraries may be discounted to compete on certain origin–destination pairs.
- Some point to government subsidies (e.g., essential air service) and slot/airport fee structures as reasons for odd pricing, though others say many hidden-city cases involve only major airports.
- There is disagreement whether this is compatible with a “true free market” or indicates collusion / regulatory capture.
“Harm” to Airlines and Seat Resale Claims
- Critics say the “we can’t resell the seat” argument is absurd: the seat is already paid for, airlines routinely overbook, and an empty seat saves fuel.
- Supporters of airlines argue skiplagging disrupts yield management, deadheading crew, manifests, and can cause delays and operational headaches.
- Some argue skiplagging forces higher fares for rule-following customers; others respond that airlines could simply stop using bizarre price structures.
Ethics and Consumer Rights
- One side: buying with intent to skip a leg is knowingly violating a contract, dishonest, and unfair to others.
- Other side: taking advantage of publicly offered pricing is rational self-interest; banning passengers for “optimizing” fares should be illegal.
- Several suggest regulatory fixes:
- Require single-leg prices not to exceed multi-leg itineraries.
- Require fair, modular pricing of legs.
- Mandate the right to cancel individual legs with notice, possibly with partial refunds when delays are airline-caused.
Practical Experiences
- Commenters report large savings from skiplagging but note constraints: no checked bags, risk of rerouting, potential bans.
- Others share experiences where skipping or missing a leg led to automatic cancellation of subsequent segments and fees to reinstate.