Google banned me from Google Voice

Platform power and lack of recourse

  • Many see Google’s ability to silently kill a phone number as dangerous, especially given how central numbers are for identity, MFA, and basic life logistics.
  • Repeated complaints that bans are opaque, appeal channels are toothless, and even paying customers cannot get answers or escalation.
  • Some characterize arbitrary bans and shadow-banning as a deliberate “feature” that helps both platforms and governments avoid accountability.

Regulation, politics, and legal angles

  • Several argue big tech communication services function like utilities and should be regulated similarly (clear reasons for bans, due process, portability, mandated support).
  • Others note phone number portability is a rare success of past regulation.
  • There’s disagreement on political will: some credit recent administrations/FTC leadership with adding “bite,” others say governments benefit from opaque moderation.
  • EU tools: GDPR was reported as effective leverage to get an account unbanned; the Digital Services Act is mentioned as requiring reasons and appeals for moderation decisions, though some argue it doesn’t clearly apply to phone-number services.
  • Filing FCC complaints can sometimes force number release for porting, but not restoration of free services.

User responsibility vs systemic expectations

  • One camp says anyone who relies on third-party services must have a disaster recovery plan and redundancy (second number, backup email, local copies).
  • Others argue this is unrealistic for average users and that modern societies rely on regulation so individuals don’t spend their lives “self-hosting everything.”
  • Discussion of “gravity wells”: once a dominant platform exists (YouTube, smartphones, phone numbers), it reshapes the ecosystem and reduces real alternatives, increasing the platform’s moral obligations.

Alternatives, mitigations, and de-risking

  • Many advocate “de-Googling”: own domain for email, non-Google mail providers (Fastmail, Migadu, Purelymail), custom domains plus local mail backups (GYB, clients like Thunderbird/Outlook).
  • For telephony: suggestions include Voip.ms, Ooma, jmp.chat (XMPP-based), Twilio-style setups, cheap prepaid US plans, and keeping a carrier number as primary with Google Voice only as a secondary/spam line.
  • Multiple reminders to use Google Takeout and scheduled exports; keep independent backups of email, photos, documents, and even location history.

Broader pattern of automated enforcement

  • Stories span Google, Yahoo, FedEx, and banks: algorithmic or rigid process errors that front-line humans can’t override, leaving users trapped.
  • Some conclude that opaque, large-scale, automation-heavy systems with no real support are becoming normal, and that the only real protections will have to come from stronger regulation plus user diversification away from single points of failure.