UnitedHealth's Effort to Deny Coverage for a Patient's Care (2023)
ProPublica’s account of UnitedHealth allegedly denying life-sustaining ulcerative colitis treatment prompts broad criticism of U.S. health insurance incentives, drug pricing, and opaque hospital billing. Commenters argue that profit-driven insurers, pharma companies, and hospital systems jointly inflate costs and ration care, contrast this with various public or mixed healthcare models abroad, and debate reforms ranging from tighter regulation and non-profit insurance to full nationalization. The thread also touches on public anger after the recent killing of a UnitedHealth executive, with some warning that systemic failures and perceived impunity for corporate actors are eroding trust in legal and political remedies.
Drug pricing, R&D, and marketing
- Debate over who really funds new therapies: several say “big pharma” bears most R&D cost, others stress that governments/universities do much of the basic science and early discovery.
- Academic PI in thread: basic research and target discovery largely in academia (often gov- or pharma-funded); clinical trials and iterative development are mostly industry and “incredibly expensive.”
- Disagreement on marketing vs R&D spend: some claim marketing is ~10× R&D; others show examples (Merck, AbbVie) where SG&A is roughly 1–2× R&D and includes non‑marketing overhead.
- Old generics (insulin, albuterol, etc.) cited as evidence of price gouging in the US vs much cheaper prices abroad.
Insurers, incentives, and denial of care
- Many argue US insurers benefit from high medical costs due to the ACA “80–85% medical loss ratio”: if allowed profit is a percentage, bigger total spend → bigger absolute profit.
- Insurers accused of routine denials (one figure cited: ~32% denial rate at UHC), algorithmic decision-making, and perverse deals via pharmacy benefit managers (PBMs), including forcing brand-name drugs over generics.
- Others note hospitals and pharma also exploit the system, with inflated “chargemaster” prices and hidden rebates; each sector blames the others.
- Some push for strong regulation or outright non‑profit/nationalized insurance; others fear “more government” would worsen things.
CEO shooting, public reaction, and jury nullification
- Thread frequently references the recent assassination of a UnitedHealth executive, speculating motive may be claim denials (based on “delay/deny/defend”‑style inscriptions on shell casings). This is labeled a leading theory but not proven.
- Online reaction is described as unusually unified in lack of sympathy for the CEO, framed as backlash against an insurance system seen as killing people by denying care.
- Big argument over whether a jury would convict:
- One side emphasizes open‑and‑shut premeditated murder and standard evidentiary rules; expects conviction, possibly after retrial if there’s a hung jury.
- Others stress the possibility of jury nullification, citing historical examples and growing public anger; some think at least one holdout juror is plausible.
- There is sharp moral disagreement:
- Some commenters say celebrating the killing is “ghoulish,” insist murder is always wrong, and warn against normalizing political assassination.
- Others frame the CEO as a “mass murderer” via denied care, argue that when legal and political systems fail, violence becomes “logical” to some, and see the killing as deterrent or retribution.
- A minority explicitly condemn both the system and the murder, warning that endorsing this is support for domestic terrorism.
Public vs. private systems and international comparisons
- Many non‑US and some US commenters call themselves “lucky” to have public or mixed systems; view US private insurance as offering “pay more for less” plus leaving many uninsured.
- Examples given:
- Brazil described as having constitutional, free universal care, with private insurance competing by offering faster access and broader coverage; claims that people don’t go bankrupt over health there.
- Others counter that not all advanced/experimental regimens (like dual biologics at very high doses) would be approved or supplied in such systems, citing UK/ NHS documents and Brazilian formularies.
- Ongoing dispute whether single‑payer would prevent extremely expensive, cutting‑edge regimens from existing, or would simply ration differently and more transparently.
Price opacity and billing games
- Numerous anecdotes of absurd US bills (ER, chemo, imaging, surgery, lab work) followed by huge “discounts” after negotiation or insurer adjudication, likened to fake “Black Friday” markdowns.
- Patients report:
- Hospitals refusing to provide firm pre‑procedure prices, or giving lowball “estimates” followed by much higher actual bills.
- Separate surprise bills from subcontractors (anesthesia, labs, radiology).
- Itemized statements with meaningless codes and resistance to explaining or correcting errors; frequent collections threats.
- People note federal hospital price‑posting rules exist, but data are buried in massive, unintelligible spreadsheets and don’t reflect insurer negotiations.
Rationing, experimental treatment, and cost control
- Core concrete case: a severely ill ulcerative colitis patient whose life is stabilized only by an off‑label, dual‑biologic, very high‑dose regimen. Insurer initially covers; later tries to stop paying, pushing cheaper standard options that had failed.
- Disagreement over whether insurers are “the bad guys”:
- One camp says they knowingly cut off the only working therapy to protect profits, despite overall profits in the billions and executive pay in the tens of millions.
- Another camp argues some actor must say “no” to multimillion‑dollar, weak‑evidence regimens or costs will explode; they stress that dual biologics at extreme doses are under‑studied and not widely approved outside the US.
- Some maintain that in many other countries, once a condition is covered, insurers (or the public payer) cannot refuse any medically proven treatment solely due to cost; others respond that “medically proven” is the key constraint and that this particular combo likely would not qualify.
- Broad consensus that some rationing is inevitable; conflict is over who decides (private insurer vs public payer vs clinician) and on what criteria.
System-level critiques
- Many see US healthcare as a captured, oligopolistic market where insurers, hospitals, drug makers, and PBMs coordinate to maximize extraction from patients and employers.
- Employer‑tied insurance is blamed for locking workers into jobs and depressing labor mobility, with calls to abolish it and move to one unified system.
- Several suggest that elites and media care far more about one murdered CEO than about countless deaths from denied care, reinforcing perceptions that some lives “count more” than others.