A pilot crashed a full passenger jet into the bay, didn't lose his job (2021)
Power of Frank Admission (“Asoh Defense”)
- Central theme: the captain’s blunt “I messed up” is praised as an example of honest accountability that preserved his career and built trust.
- Many argue that genuine, specific ownership (what went wrong, how it’ll be prevented) improves relationships and careers, and disarms anger more than denial or blame-shifting.
- Several note this only works when followed by concrete changes; a hollow “that’s on me” without remediation is criticized.
Apologies, Liability, and Legal Culture
- Healthcare example: some U.S. hospitals report better outcomes (lower lawsuits, better feelings) when they proactively admit mistakes and offer compensation.
- Others highlight U.S. legal incentives against admitting fault (e.g., gross negligence, treble damages) and standard legal advice to “never admit liability.”
- There’s debate over whether the U.S. system is “out of control” on damages; one commenter asks for substantiation, no clear resolution given.
- Concern that apologies can be gamed as strategy rather than genuine remorse.
Aviation Culture: Safety Over Blame
- Aviation is described as having a strong non‑punitive safety culture: focus on root causes, training, and prevention rather than punishment, to encourage reporting.
- Examples: no‑fault go‑around policies; support for pilots who proactively seek help (e.g., for substance issues) vs harsh penalties when they hide risks.
- Some stress that “I messed up” is not sufficient in a modern investigation; root cause, procedures, and training still need analysis.
Training, Systems, and Root Cause Analysis
- Several argue the true root cause of the bay landing was inadequate training on a new instrument system, and criticize management and era norms that allowed pilots to use unfamiliar systems in low‑visibility conditions.
- Discussion of engineering parallels: production database deletions, guardrails like restricted accounts, confirmation scripts, and “pointing and calling” rituals to reduce human error.
- Emphasis that RCA should go beyond “human error” to systemic issues enabling the mistake.
Technical Notes on Water Landings
- Clarifications that airliners are not watertight; they float temporarily and can sink faster if damaged or doors are opened.
- Comparisons to other ditchings (e.g., Hudson River) to illustrate variability in outcomes.
Personal Anecdotes and Limits
- Multiple stories: avoiding tickets, defusing road‑rage, calming angry customers, all via immediate, sincere apologies.
- Some caution that this strategy works best in humane, non‑disposable workplaces; in harsh or purely transactional environments, admission may simply invite punishment.