Allstate used GasBuddy and other apps to track driving behavior: lawsuit
Scope of Data Collection
- Discussion centers on Allstate/Arity using data from third‑party apps (e.g., GasBuddy) and automakers (Toyota, Mazda, etc.) to infer driving behavior.
- Some note that GasBuddy’s detailed tracking was tied to an opt‑in “Trips” feature, not default use.
- Car telematics (OnStar-style modules, OEM “connected services”) are seen as a bigger, harder‑to-avoid source of data than apps; disabling modules may be technically possible in some older cars.
Privacy, Consent, and Surveillance
- Many see this as covert mass surveillance: unclear or buried consent, data repurposed for insurance and sold to brokers.
- Strong sentiment that location and behavior tracking should be illegal unless clearly opt‑in, with meaningful alternatives.
- Some worry about broader patterns: apps and cars building detailed profiles, including in‑car cameras and attention monitoring; Mozilla’s survey of car privacy is cited as alarming.
- A minority argue that more monitoring is acceptable or desirable if it deters dangerous driving, especially given rising pedestrian deaths; others counter that this normalizes pervasive surveillance and should be replaced by conventional traffic enforcement.
Insurance Economics and Fairness
- Debate on whether “good drivers subsidize bad drivers.”
- One side: yes, because high‑risk drivers can’t practically be charged their full actuarial cost, so low‑risk drivers are priced up.
- Other side: bad drivers already pay higher premiums; insurance is inherently a shared‑risk pool.
- Extensive argument over whether property/casualty insurers lose money on underwriting and profit only via investing “float.”
- One view: combined ratios often exceed 100% over long periods; underwriting is effectively a loss leader.
- Counterview: core operations must be and often are profitable; recent climate‑related losses are exceptional, prompting exits and price hikes.
- Discussion on telematics scoring:
- Concerns that metrics like “hard braking” and night driving lack context and can punish safe drivers or those with unusual schedules.
- Fear that shared data will mostly be used to raise rates or deny coverage, with limited and temporary discounts.
Policy and Structural Proposals
- Suggestions include: government‑run non‑profit insurance where coverage is mandatory, or a single risk pool funded via fuel/charging taxes.
- Others note public or mutual insurance already exists in some regions but is not necessarily better.
Practical Workarounds and Unclear Points
- Some recommend:
- Using web versions of fuel‑price tools instead of apps.
- Avoiding OEM connected services or apps (e.g., for remote start) that require broad data‑sharing consent.
- Technical questions remain:
- How reliably insurers can distinguish drivers vs. passengers from phone data.
- How exactly third‑party app identifiers are matched to specific insurance customers.