Why top firms fire good workers
Scope of the Research vs. HN’s Interpretation
- Several commenters stress the paper is about elite professional service firms (Big Four, top consultancies, elite law), not generic “top firms” or tech companies.
- The model depends on selling specific employees’ time to clients and visible, attributable individual performance.
- Many in the thread still react as if it’s about tech layoffs, stack ranking, or general corporate behavior, leading to calls that the title is misleading.
Up-or-Out, Margins, and Reputation Dynamics
- Summarized model: early on, firms know more about workers’ abilities than clients do; over time, worker performance becomes visible to the market, eroding that information advantage.
- As compensation rises but billable rates cap out, high performers become less profitable for the firm but more valuable on the open market; firms push them “out” or underpay them.
- Some describe this as rational margin optimization; others as a thin justification for churn and exploitation.
Politics, Management Failure, and Perverse Incentives
- Many argue “why good workers get fired” is mostly politics and bad management:
- Managers protect themselves in layoffs (e.g., firing the best to avoid being replaced).
- Self-promotion and “managing up” beat actual performance; reorgs and headcount targets drive exits.
- Managers often lack domain knowledge, can’t distinguish high performers from slackers, and default to mediocrity.
- Some say in large firms nobody is really watching performance; rewards flow via relationships, not output.
Consulting Firms and Sales-Driven Careers
- In consulting, strong performers either:
- Move into sales/relationship roles (path to partner is “sell hours”), or
- Move client-side into senior roles that later buy from their old firm.
- Others cite alternate systems (e.g., variants of “Cravath”) where only the very best are kept as partners and the rest are gently pushed to clients, preserving long-term deal flow.
Ethics, Capitalism, and Unions Debate
- Some see the described system as psychopathic “corpo-speak” that reframes ruthless turnover as an “efficient mechanism.”
- Others emphasize that capitalism optimizes profit margin, not absolute work quality; “good and cheap” beats “great and expensive.”
- A quoted passage about firms threatening remaining employees with reputational harm to force below-market wages sparks an extensive union debate:
- Pro-union side: this is exactly the power imbalance unions exist to counter.
- Anti-union side: unions add bureaucracy, can be corrupt, limit flexibility, and might reduce high-end tech pay; examples from multiple countries are cited on both sides.
Country- and Culture-Specific Anecdotes
- Indian commenters describe nepotism, regional loyalty, and “credit-stealing” managers, claiming good people are often sidelined or PIPed once they become threatening.
- Others counter with descriptions of formal PIP and ombudsman processes intended to protect against abuse.
- One view from German industry: long-term employment is valued, but unions may prioritize less-skilled workers’ interests over engineers’, sometimes even supporting outsourcing of engineering.
Skepticism of the Article Itself
- Some say the piece reads like a justification for stack ranking and churn, or like an AI-generated HR brief for a board.
- Others acknowledge it as an interesting, if somewhat obvious, formalization of dynamics they’ve seen in professional services.