Alarm overload is undermining safety at sea as crews face thousands of alerts
Alarm overload as a general safety problem
- Commenters see ships’ alarm overload as one instance of a broad human‑factors failure: when “everything is important,” nothing is, and operators tune out.
- Similar phenomena are cited in:
- Cars (lane assist, collision warnings, speed alerts, chimes you can’t disable or quiet).
- Aviation (multiple simultaneous alerts from shared failures, NOTAMs burying critical info in noise, AF447 ACARS/ECAM discussion, QF32 workload).
- Hospitals (monitor alarms with many false positives leading to alarm fatigue).
- Industrial plants, pipelines, SCADA systems, telco NOCs, oil pipelines, nuclear plants (Three Mile Island), even fast‑food kitchens (timer cacophony).
Consequences for behavior and safety
- Excessive or low‑quality alarms cause:
- Distraction and stress, including at exactly the moments needing maximum focus (e.g., snow driving).
- Complacency and “boy who cried wolf” effects; alarms become background noise.
- Workarounds: bypassing/jumpering alarms, ignoring systems like Sentry/logging, treating popups as click‑through.
- Some report that removing guardrails (confirmation dialogs, interlocks) or signals (traffic lights) can reduce incidents by forcing genuine attention, tying into “risk compensation” theory.
Incentives, liability, and blame shifting
- Repeated theme: systems are designed to minimize corporate/legal exposure, not operator workload.
- It’s safer (for designers, lawyers, and regulators) to trigger too many alarms than to risk one missing alarm.
- Alarms and warnings serve as “CYA” evidence: “we warned the operator,” shifting fault to low‑level staff.
- Designing hardware to fail safe is expensive; adding messages is cheap.
- Counter‑arguments note engineers also favor cheap “slap an alarm on it” solutions and that incentives across lawyers, engineers, managers, regulators, and insurers form a complex “incentive ecology.”
Design, prioritization, and technical fixes
- Many argue for better alarm architecture rather than more alarms:
- Cascading alarm suppression and deduplication (root‑cause first, consequences hidden or downgraded).
- Clear prioritization and inhibition rules (as with aviation ECAM: red vs yellow, inhibit during takeoff).
- Criticality tagging and user‑controlled filtering/log levels.
- UI that aggregates detail into expandable views, not simultaneous beeping.
- Poor UX (ambiguous dialogs, non‑actionable text, wrong criticality tags) worsens confusion and provides cover for careless behavior.
Study scope and regulation
- Some question the maritime study’s sample size (11 ships), though others note that particular national fleets are quite small; global representativeness is left unclear.
- Views diverge on regulation: some say only standards/regs will fix this; others argue bad or misapplied standards helped create the problem.