In restaurants, We need a new way to signal that we're ready to pay
Is there really a problem to solve?
- Many commenters say there’s no real issue: when you ask for the check, just pay immediately or flag the server when ready.
- Several frame the article’s concern as social anxiety / aversion to talking to staff rather than a UX gap.
- Some note they’ll simply leave cash on the table and walk out if it takes too long.
Existing low‑tech signals
- Common practice: leave card/cash or the paper bill sticking out of the check wallet; in some countries the wallet open/closed already acts as a signal.
- Gestures mentioned: raising a hand, scribbling-in-the-air motion, drawing a rectangle for the bill, or lightly pushing the plate away.
- Table flags, call-buttons, or lights (like in churrascarias or some Japanese/Korean restaurants) are cited as effective, simple solutions.
Kiosks, QR codes, and phone-based systems
- Some love paying and even ordering via phone/QR, especially for speed, splitting checks, and “Irish goodbye” exits.
- Others strongly dislike it due to account creation, app installs, friction, or feeling forced to self‑service while still tipping.
- Table kiosks and tablets are viewed by some as very convenient and by others as intrusive or screen-pollution.
- Several point out that a simple QR to a web checkout (no app, no account) works well where implemented.
Cards, phones, and regional habits
- Huge variance by country: in much of Europe and parts of Asia, tap-to-pay (often via phone/watch) and mobile POS at the table are routine.
- Many US diners still pay mostly with physical cards or cash and rarely see phones used; others report the opposite.
- Some are wary of phone payments or see them as unnecessary; others emphasize speed, security, and not handing cards out of sight.
Tipping and service models
- Multiple comments argue the real “legacy problem” is US tipping culture, not signaling payment.
- Some say they withhold tips when required to bus their own table or use QR ordering.
- Fixed-salary, no-tip systems (Japan, parts of Europe/Asia) plus cashier-on-exit or prepay ticket machines are held up as cleaner models.