IRS has launched its free tax filing service, Direct File, in 12 states

Scope, Rollout, and Eligibility Limits

  • Direct File is launched only in 12 states and with tight eligibility rules (simple returns, income/interest caps).
  • Commenters note arbitrary-seeming thresholds (e.g., $1,500 interest, income caps), but others explain these map to IRS form boundaries (e.g., Schedule B, extra Medicare/NIIT forms) and are used to bound complexity for an MVP pilot.
  • Some see state cooperation as a bottleneck and expect slow rollout in less cooperative states.

Government IT, Contractors, and Incrementalism

  • Several comments criticize large US government IT rollouts (FAFSA, healthcare.gov, passport renewal), citing cost overruns and partial solutions.
  • There is debate over using private contractors vs. in-house government dev teams; some argue contractors inflate costs, others focus on fixing underlying processes.
  • Strong divide between “do something imperfect now and improve” vs. “partial solutions pile up as bureaucratic debt and never get fixed.”

Authentication, ID.me, and Privacy

  • Major thread on the requirement to use ID.me for IRS login:
    • Critics highlight forced consent to data sharing, arbitration clauses, broad liability limits, possible biometric/facial recognition, and third-party data broker concerns.
    • Others respond that higher identity assurance (NIST IAL2, liveness checks) is required for fraud prevention in e-filing, and that Login.gov isn’t yet certified to this level but is on the roadmap.
  • Disagreement over priorities: some say privacy/freedom should trump convenience and cost savings; others say displacing rent-seeking tax prep firms is a bigger immediate win.
  • Some refuse to use ID.me on principle; others argue it is still better than most commercial options and that perfect should not block progress.

International Comparisons and System Design

  • Commenters from Europe and the UK describe straightforward, government-run online filing, often using bank-backed 2FA and no biometrics.
  • Many argue US complexity stems from federalism (multiple taxing authorities), policy-driven complexity, and especially lobbying by the tax prep industry to block simple government filing.
  • Some note that for many US filers with basic W‑2 income, filing can already be quick and free; complexity ramps up with specific credits, itemization, and multi-state or high-income situations.

Concerns About Defaults and Motives

  • A few suspect any IRS-run system will default to maximizing tax owed rather than optimizing deductions and credits for the filer.