I keep a WTF notebook (2021)
Purpose and Benefits of a “WTF Notebook”
- Many see value in logging confusing or frustrating things when joining a new team.
- Writing first, acting later gives time to learn context; some “WTFs” are genuine mistakes, others are subtle complexity that become reasonable with understanding.
- Helps separate emotional reaction from considered judgment, and leads to more thoughtful communication.
- Several commenters extend the idea to general work journals, idea lists, or “how do I do this again?” files.
Onboarding, Fresh Eyes, and Team Learning
- Strong agreement that you’re “only new once,” and new hires are uniquely good at spotting usability, process, and documentation issues others have gone blind to.
- Some teams formally ask new hires to fix onboarding docs or present their understanding of the system, which is reported as effective even at larger orgs.
- Others describe pushback when they tried to fix or document issues early, especially in rigid or political environments.
Timing and Style of Raising Issues
- One camp supports the “observe for a while” strategy: early, constant criticism alienates teammates and wastes time when you don’t yet grasp constraints.
- Another argues you shouldn’t need a 2‑week moratorium; you can raise issues immediately if you communicate respectfully and collaboratively.
- Several note that in security or high‑risk domains, dumping all issues at once overwhelms people; structured, delayed reporting can be more effective.
Concerns About Manipulation and Office Politics
- Some find the deliberate reputation‑building language off‑putting or “political,” focused on optics and performance reviews rather than shared goals.
- Others counter that being intentional about relationships and influence is a legitimate professional skill, not inherently manipulative.
Risk of Becoming “The Fixer”
- Mixed views on cultivating a reputation as the person who solves everyone’s problems.
- Positives: broad network, organizational leverage, potential for higher‑level roles.
- Negatives: risk of being flooded with requests, pigeonholed, or under‑promoted despite high impact.
Related Themes: Note‑Taking and Usability
- Multiple commenters endorse aggressive note‑taking as a predictor of success for new hires.
- Others draw parallels to watching real users interact with software: direct observation and “fresh eyes” reveal issues telemetry or veterans miss.