Microsoft's Xandr grants GDPR rights at a rate of 0%

An EU privacy group alleges that Microsoft’s ad platform Xandr effectively grants GDPR data access and deletion rights at a rate of 0%, claiming the company hides behind technical excuses to avoid honoring user requests tied to its tracking identifiers. Commenters link this to broader concerns about surveillance advertising, weak enforcement and token “privacy theater,” arguing for far harsher, revenue-based fines and clearer legal standards to make large tech firms respect data protection laws. Others question the real effectiveness of targeted ads and suggest that if compliance made tracking harder, the ad industry might be forced to rethink its business model rather than users sacrificing privacy.

Xandr and GDPR rights handling

  • Xandr (Microsoft ad platform) is reported to grant 0% of GDPR access/deletion requests.
  • Users describe receiving boilerplate replies: Xandr claims it cannot verify identities because its platform supposedly lacks directly identifying data (name, email, etc.).
  • One commenter challenged this using the uuid2 cookie (documented in Microsoft’s cookie policy) as an identifier; Xandr then replied that, if the identifier exists, they will delete it — seen as proof they can in fact link data to that ID.
  • Some links in Xandr’s “privacy center” are broken; contact is cookie-based per-device and resets when caches are cleared.

Targeted vs “trackerless”/content-based advertising

  • Debate over whether targeted ads are more effective than contextual ads.
  • One cited Dutch case where a publisher’s trackerless ads “didn’t pan out,” apparently less profitable on the sell-side and hard to integrate with existing ad tech.
  • Others emphasize they don’t care about effectiveness if the cost is pervasive tracking and profiling.

Privacy, ethics, and personal choices

  • Strong objections to surveillance advertising; some users block ads at multiple layers and encourage others to do so.
  • Discussion on moral compromise: whether people would tolerate invasive ads if their job depended on ad-driven revenue.
  • Some say they avoid working for companies whose practices they oppose; others argue this is hard when all major vendors are “varying degrees of unscrupulous.”

Are cookies and segments “personal data”?

  • Discussion of GDPR’s Article 4: cookies and online identifiers can be personal data if they can indirectly identify a person.
  • Some argue a random cookie ID alone isn’t easily mapped to an individual; others note that combining attributes (location, age, gender, interests) is often enough to uniquely identify people.
  • Consensus in the thread leans toward: Xandr’s profiling segments (health, religion, sexuality, etc.) tied to an ID are clearly GDPR-relevant and enjoy special protection.

Regulation, fines, and enforcement

  • Many argue EU regulators should impose large, escalating fines until compliance is cheaper than non-compliance.
  • Several propose fine formulas: at least all ill-gotten gains, scaled by probability of getting caught; some suggest fines plus a percentage of total revenue or equity dilution into public funds.
  • Counterpoint: large fines may lead to layoffs; response: shielding shareholders at the expense of workers encourages lawbreaking.

Ad industry behavior and “regulatory theater”

  • Commenters describe a pattern where companies move privacy-invasive practices into subsidiaries to absorb regulatory risk (“regulatory condoms,” “privacy theater”).
  • Opt-out mechanisms and consent UIs are seen as largely performative while data collection remains deeply embedded in platforms.

Broader views on advertising and capitalism

  • Some see advertising, especially targeted ads, as a zero-sum or parasitic activity that doesn’t create real value.
  • Others argue business and advertising underpin modern economies, though they agree tracking abuses are serious.
  • Brief side debate on capitalism vs. alternatives, with no consensus and some frustration over vague criticism without concrete proposals.