Telecom Industry Is Mad Because the FCC Might Examine High Broadband Prices
US telecom giants are pushing back as the FCC moves to scrutinize high broadband prices, opaque fees, and “up to” speed claims in a market many users experience as a de facto cartel rather than a competitive industry. Commenters highlight how regional monopolies, regulatory capture, and complex fee structures drive up costs and degrade service quality, especially compared with cheaper, faster offerings abroad and in US cities with municipal or co‑op fiber. Many argue that broadband behaves like a natural monopoly and should either be regulated as a utility or provided via publicly owned networks to align prices and reliability with modern necessities.
Perceived Problems with US Broadband Market
- Many see US broadband as dominated by regional monopolies/duopolies (cable vs telco), with little real competition.
- ISPs are accused of taking large public subsidies for fiber build‑outs while under‑delivering, then charging high prices for mediocre service.
- Several commenters report poor reliability, unexplained outages, and deliberate under‑investment in aging copper/coax plant.
Pricing, Fees, and Transparency
- Strong frustration with “promotional” pricing, annual bill creep, and retention‑call games; users feel forced to regularly threaten cancellation to avoid steep hikes.
- Data caps and punitive overage fees (especially from cable operators) are seen as pure revenue extraction.
- ISPs resist FCC “nutrition labels” and full fee disclosure, citing complex tax regimes; others note they already calculate these on bills, so opacity is viewed as intentional.
Competition, Monopolies, and Infrastructure
- In many areas there is effectively one high‑speed wired option; DSL or fixed wireless alternatives are often much slower or unreliable.
- Cost and complexity of fiber deployment—especially where utilities are underground and pole access is restricted—are discussed as real barriers for new entrants.
- Where a credible competitor (e.g., Google Fiber, municipal fiber) appears, incumbents rapidly upgrade speeds and/or lower prices, cited as evidence that they were coasting.
Municipal and Cooperative Broadband Experiences
- Multiple city‑ or utility‑run fiber networks (e.g., several US cities, rural electric co‑ops, Canadian and European examples) are praised: symmetric gigabit or better, flat all‑in pricing, high reliability, and responsive local support.
- Some US states have passed laws restricting or banning new municipal broadband, widely attributed to lobbying and regulatory capture.
- Not all public efforts succeed; at least one municipal network was described as mismanaged and ultimately privatized.
International Comparisons
- Many mention far cheaper, faster, simpler plans in parts of Europe, the Balkans, Thailand, and Canada, often with gigabit+ for a fraction of US prices.
- This contrast is used to argue that US prices are inflated rather than structurally necessary.
Alternatives: Starlink and 5G Home Internet
- Starlink is viewed as a valuable “last resort” in rural/remote areas: decent speeds, workable latency, but relatively expensive hardware and monthly fees.
- 5G fixed‑wireless home internet (e.g., T‑Mobile, Verizon) is reported as a strong option in some suburbs and cities, especially versus very slow DSL, but coverage and capacity are uneven.
Policy, Regulation, and Politics
- Many see the FCC as captured and ineffective: past investigations and comment periods reportedly led to minimal change.
- Telecom lobbying is portrayed as blocking municipal broadband and competition, particularly in some conservative states.
- Others note that complex taxation and public‑sector constraints can also hinder government‑run networks.
Debate on Markets vs Public Ownership
- Several argue that last‑mile broadband is a “natural monopoly” or utility that should be publicly owned or tightly regulated, akin to roads or power.
- Others remain philosophically pro‑market but concede that current US broadband is not a “free market” in any meaningful sense.
- There is acknowledgment that some municipal projects fail, but many commenters see successful public/co‑op networks as strong evidence that non‑profit models can outperform incumbents.