Studio Canal Movies purchased on PlayStation Store removed without refund
Nature of Digital “Purchases”
- Strong disagreement over calling these transactions “buying” when access can later be revoked.
- Many argue this is effectively renting under an “indeterminate term,” despite a “Buy” button.
- Some say consumers reasonably assume “buy” means permanent access; others say by now it’s well-known that digital “purchases” are conditional licenses.
Licensing and Sony’s Responsibility
- Removal is attributed to expiring content licensing agreements with StudioCanal.
- Several argue Sony should have negotiated perpetual rights for already-“purchased” titles.
- Others note contracts can be open-ended or revocable, but still think Sony could at least refund customers.
- A minority suggest Sony likely covered itself legally in the terms of service, even if it feels unethical.
Legal / Consumer Protection Questions
- Multiple comments describe this as fraud or “smelling of fraud,” since customers thought they were buying.
- Some discuss small-claims suits; skepticism that it would be economically worthwhile or enforceable.
- Debate on whether hidden T&Cs should be sufficient to allow such removals; many think they should not.
Why People Buy Digital Anyway
- Main reasons: convenience, no physical media to manage, especially for kids’ content and rewatchable films.
- Price gap between renting and “buying” is often small, nudging users toward purchase.
- Some lack the time/skills to run ripping and self-hosting setups, even if they understand the risks.
Piracy, Self-Hosting, and Physical Media
- Many say this behavior pushes them to piracy, which offers better, more durable access with fewer restrictions.
- Others emphasize buying DVDs/Blu-rays and ripping to local servers (Jellyfin, etc.) to avoid rug-pulls.
- GOG-style DRM-free models are praised; Steam is seen as relatively trustworthy compared to console stores.
Broader Industry Critique
- Framed as part of a wider “enshittification” of digital media and overreaching copyright/DRM.
- Some see this as evidence the industry still hasn’t adapted business models to the near-zero marginal cost of digital distribution.